How NAB streamlined their sustainability reporting and eliminated manual data collection across multiple markets.

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How we help move you from Climate Admin to Climate Action
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• Financial Services
• Multi-site Retail

Results at a Glance

95%
reduction in effort
100%
Data Verification
6
markets automated

About NAB

Industry
Financial Services
Employees
35,000+ staff
Scope
Multi-site retail operations
Markets
Australia, New Zealand, Asia, UK, USA
Summary
Helped NAB save significant time and cost by automating data collection and verification across six global markets, eliminating manual errors and enabling the sustainability team to focus on environmental initiatives.

Challenge:
Manual Process Inefficiencies

Despite being recognised as a leader in environmental performance, NAB’s sustainability reporting process relied heavily on email and spreadsheets, which was:

  • Labour‑intensive across multiple markets
  • Lacking version control and clear verification processes
  • Vulnerable to human error and inconsistencies
  • Time‑consuming to compile for internal and external reporting
  • Limiting the ability to track trends and drive proactive action

“There was no version control and no clear verification that the data was accurate.”


Action

BraveGen implemented a comprehensive, automated sustainability data management platform, integrating with NAB’s existing software systems to eliminate manual handling.

Automated Data Integration

  • Centralised all data collection in one platform
  • Automated verification processes to ensure 100% accuracy
  • Delivered real‑time reporting across all six global markets
  • Integrated seamlessly with existing enterprise systems for minimal disruption

Key Features Implemented

  • Centralised data storage and management
  • Automated data workflows across business units and geographies
  • Built‑in validation and audit‑ready verification
  • Interactive dashboards for insight and analysis
  • Coordination of sustainability reporting globally

Impact

Operational Improvements

  • 95% reduction in manual processing time
  • 100% verification accuracy for sustainability data
  • Significant reduction in risk of data errors
  • Greater confidence in reporting outputs for stakeholders and audits
  • Freed resources to focus on delivering environmental programmes, not admin

Extended Benefits from Further Improvements

NAB has since implementation:

  • Expanded automation to cover additional sustainability KPIs
  • Used BraveGen insights to progress long‑term emissions reduction and resource efficiency targets
  • Integrated supplier data for deeper value chain visibility and more robust climate reporting

Let’s get started